Shop no 2, Hayat Boulevard, Nshama Town Square - DubaiCall: 056-1125020

FAQ

Common AC questions, answered plainly

Can not find your question here? Call us on 056-1125020 or send it on WhatsApp.

How often should my AC be serviced in Dubai?

For most homes, a thorough service before the summer and a lighter check later in the year works well. Villas with ducted systems and busy commercial spaces often benefit from an annual maintenance arrangement with planned visits. If cooling has slowed or the unit sounds different, book a visit rather than waiting.

Why is my AC not cooling properly?

Common causes include dirty filters or coils, low refrigerant, drainage problems, control faults or a tired fan motor. The right answer comes from an inspection, which is why we diagnose before recommending work. See our AC repair page for typical symptoms.

Why is water dripping from my unit?

Usually a blocked drain line or a full drip tray. We clear the drainage run and test it properly; ignoring it can lead to ceiling stains and odours, so it is worth sorting promptly.

What does an AC gas top-up involve?

We check refrigerant pressures and levels and look for obvious reasons the level dropped. Where a top-up is appropriate, we restore the level and re-test cooling. If we suspect a leak, we will explain the options before going further.

Which areas do you cover?

We are based in Nshama Town Square on Al Qudra Road and serve customers across Dubai. Tell us your location when you book and we will confirm the visit.

Can you help if my AC stops at night or on a weekend?

Call 056-1125020 and tell us it is urgent. We will arrange the earliest visit we can and talk you through simple, safe checks while you wait.

Do you offer annual maintenance plans?

Yes. An annual arrangement spreads planned service visits through the year for homes, offices and shops, with reminders when the next visit is due. Ask us about a plan.

How do I book?

Use the booking form, call 056-1125020, or message us on WhatsApp. The form opens WhatsApp with your details ready to send.

Still unsure what your AC needs?

Send a photo or short video on WhatsApp and we will suggest the sensible next step.

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